Shipping Policy

Thank you for your interest in Saxy Lingerie website! Here is our 15-20 day shipping policy:

  1. Order Confirmation: Once you place an order and complete the payment, we will begin processing your order immediately. You will receive a confirmation email with your order details.

  2. Processing Time: We will process and prepare your order for shipment within 1-3 business days after receiving it. There may be slight delays during peak periods, but we will make every effort to ensure timely processing.

  3. International Shipping: For international orders(including US and UK), shipping time may be slightly longer. Generally, international shipping takes 15-20 business days, depending on the destination and local customs clearance speed.

  4. Tracking Information: Once your order is shipped, we will provide a tracking number that you can use to track your package on the courier's website.

  5. Delays: While we make every effort to adhere to the promised shipping time, unforeseen delays can occur, such as inclement weather, issues with the shipping company, or customs inspections. If any delays occur, we will keep you informed and provide updated delivery information.

  6. Partial Shipments: If your order includes multiple items, we may choose to ship them separately for faster delivery. In such cases, you will receive the corresponding tracking numbers for each shipment.

Please note that the above shipping policy is a general guideline and may vary based on different regions and special circumstances. We will strive to ensure timely delivery of your order and provide excellent customer service. If you have any further questions or require additional assistance, please feel free to contact our customer support team. Thank you for your understanding and support!